Voice-First Operational Memory Platform

Restaurants have a memory problem.

Every shift generates hundreds of observations — and almost none of them get written down. OpsFly captures everything, remembers everything, and turns it into intelligence.

If something important happens in your restaurant tonight, you'll know tomorrow morning.

See how it works ↓
02 · The Problem

The $10,000 group text.

Tuesday night. Eighty-seven messages in the crew chat. One of them mattered.

Main St Crew14 people
who's closing friday??
[ 3 GIFs ]
I got it 👍
anyone seen the charger for tablet 2
hey the walk-in feels warm again btw
[ meme.jpg ]
can someone cover sat lunch
🔥🔥🔥

Nobody ignored it. It just got buried.

Saturday morning

The compressor died overnight.

Spoiled inventory$2,840
Emergency weekend repair$3,900
Saturday service, cut short$3,260
The text that flagged it Tuesday$0
Total$10,000

Group texts have no memory. Neither do busy shifts.

OpsFly is the memory — it catches what your team says, notices when it repeats, and makes sure it reaches you while it's still a $200 problem.

03 · The Experience
Tap. Talk. Done.

Capturing an observation takes seconds. Tap the button. Say what you see — like you'd talk to your shift lead. No forms. No menus. No training required.

Tap. Talk. Done. is the experience. Everything that happens next is the product.

04 · The Product

The moment you stop talking,
OpsFly goes to work.

Automatically. Every time.

Transcribes the conversation and analyzes any photos
Understands the context and categorizes the observation
Creates tasks and assigns priority when action is needed
Alerts the right people
Connects it to the equipment, employees, vendors, and locations involved
Stores it permanently in the business's knowledge base

That connection step is what turns a stream of notes into intelligence.

05 · Business DNA

OpsFly learns your business before it hears a single note.

During onboarding, OpsFly learns the DNA of each location. From that point forward, every observation lands with context — it doesn't just hear "the fryer is down," it knows which fryer, who services it, and when it last broke.

EquipmentVendorsService companiesUtilitiesBuilding layoutEmployee structureOperating hoursEmergency contactsStandard procedures

Every location has its own DNA. OpsFly knows yours.

Oceanside Grill — Location #04DNA PROFILE
Fryer #2Pitco SG14 · installed 2023
Serviced byCoastal Kitchen Repair
Last repairMar 14 — thermostat
Water shutoffDry storage, rear wall
Breaker panelOffice closet · Panel B
Linen vendorGulf Coast Linen · Tue/Fri
Hood cleaningQuarterly · next: Aug 2
06 · The Foundation

Restaurant managers average only a few years in a location. That means every few years — years of knowledge disappears.

When your best manager leaves, their knowledge shouldn't leave with them.

OpsFly builds a permanent record of everything your business knows. The business never forgets.

Every observation becomes part of your company's permanent operational intelligence.

01What happens

  • Daily observations
  • Voice notes & photos
  • Incidents
  • Operational decisions
  • Resolution history

02What you own

  • Equipment history
  • Repair records
  • Maintenance logs
  • Warranties
  • Asset documentation

03What people know

  • Vendor relationships
  • SOPs & training notes
  • Utility shutoffs
  • Breaker panels
  • Store-specific knowledge

Nothing is lost.

Nothing has to be remembered.

Nothing walks out the door when an employee leaves.

06B · Memory in Action

The moment you realize this isn't
another restaurant app.

9:12 PM · Manager voice note

"The floor was slippery near the soda station tonight."

OpsFly · Instant memory recall

This is the fourth slip hazard reported at this location in 60 days. Two previous reports were in the same area. One resulted in a guest complaint on May 22.

Recommended: Immediate inspection. Replace anti-slip mats at the soda station. Added to tonight's closing checklist and flagged for the morning report.

A slip-and-fall claim can cost more than a year of profit. OpsFly saw it coming.

07 · AI Search

Stop searching.
Start asking.

Because OpsFly remembers everything, managers stop digging through emails, texts, and filing cabinets. They just ask.

A new manager walks in knowing nothing about the location. With OpsFly, they get answers drawn from years of operational knowledge — on day one.

Who services our ice machine?
Coastal Kitchen Repair. Last service June 3 — condenser cleaning. Contact: Dan, 954-555-0147.
Have we had this fryer problem before?
Yes — 3 times since March. Same thermostat fault each time. Recommend replacement over repair.
Where's the water shutoff?
Dry storage, rear wall, behind the shelving unit. Photo on file from onboarding.
Morning Report — All LocationsTUE 6:00 AM
RISKWalk-in cooler temp drifted twice overnight at Location #2. Tech scheduled 9 AM.
OPEN7 tasks open · 12 completed yesterday across 3 locations.
WINMaria recognized twice for guest recovery — closing shift.
VENDORLinen shortage flagged 2nd time this month. Pattern forming.
AI RECAdd 1 bartender to Fri dinner — "short on bar" logged 4× in 2 weeks.
08 · Every Morning

Instead of wondering what happened yesterday, you already know.

Managers, district managers, and owners wake up to a complete operational summary of every location — observations, open tasks, completed work, maintenance issues, staffing updates, guest trends, safety concerns, and AI recommendations.

This becomes the pulse of the business.

09 · The Insight Engine

Connect dots a human can't see.

OpsFly cross-references what your team said with what your numbers are doing.

Voice notes · 14 days

"Short on bar" appeared 7×. "Slammed" appeared 5×. Both during dinner shift.

KPI · Labor

Labor cost is 2.1% below target. On paper, you're winning the labor line.

KPI · Service

Dinner ticket times +18% vs. last quarter. Comp'd checks up 24%.

OpsFly synthesizes

Labor cost is low — but repeated staffing shortages and longer ticket times suggest dinner is under-scheduled. You're saving on paper and losing on the floor.

Recommended action: Add 1 FTE to Wed–Sat dinner shifts for 2 weeks. Re-measure ticket times and comp rate.
10 · Intelligence Over Time

The longer you talk, the smarter it gets.

WEEK 01

Capturing notes. Building your operational vocabulary.

WEEK 04

First patterns: "Dishwasher fails every Friday."

WEEK 08

Cross-shift insight: "Tuesday tickets run 18% longer."

WEEK 12

Decisions: "Move Jen to Tuesday close. Re-book hood vent monthly."

Every observation captured today makes the business smarter tomorrow.

The longer OpsFly runs, the more valuable it becomes.

11 · One Workflow

One Platform. Every Observation.

A broken freezerA customer complaintExceptional employee workA loose handrailA leaking faucetA safety hazardA vendor issueA new sales idea
Tap. Talk. Done.

Employees never have to decide which app to open or which form to fill out. Everything starts exactly the same way — and that's why adoption is effortless.

12 · Built For

Made for places that move fast.

Full-Service

The most moving parts per shift — FOH, BOH, bar, private dining. OpsFly was built here first.

Fine Dining

Service pacing, staff notes, and cost exceptions — tracked without slowing anything down.

Fast Casual

Line efficiency and staffing gaps surface before the queue backs up.

Bars & Nightlife

Pour variance and late-night gaps land in one place. No more "I'll remember in the morning."

13 · Get Started

Stop losing things between shifts.

Bring one location, one team, one manager — and watch the chaos turn into a feed.

Private beta · Select restaurant operators

Join Early Access